EZVIZ no longer supports Internet Explorer 10 or earlier versions, and the site may not behave as expected. Please upgrade to a newer browser.
Choose a country or region to see content specific to your location and needs. You will be redirected to your local site.
  • How to enable/disable Two-Step Verification

    Please follow the steps below:

    Step 1: Log in to your EZVIZ account, tap the profile icon on the top left.

    Step 2: Enter My Profile by clicking on the profile picture.

    Step 3: Tap Login Settings.

    Step 4: Tap Two-Step Verification and enable/disable the button.


  • How to enable or disable Face ID

    Please follow the steps below:

    Step 1: Log in to your EZVIZ account, tap the profile icon on the top left. 

    Step 2: Enter My Profile by clicking on the profile picture. 

    Step 3: Tap Login Settings

    Step 4: Tap the button to enable or disable Face ID


  • How to enable or disable Fingerprint ID

    Please follow the steps below:

    Step 1: Log in to your EZVIZ account, and tap the profile icon on the top left. 

    Step 2: Enter My Profile by clicking on the profile picture. 

    Step 3: Tap Login Settings. 

    Step 4: Tap the button to enable or disable Fingerprint ID.


  • How to end sharing

    Please follow the steps below:

    Step 1: Log in to your EZVIZ account, tap the Profile Photo on the top left.

    Step 2: Tap Family & Guests.

    Step 3: Tap the edit icon on the top right.

    Step 4: Select the devices you would like to end sharing and tap End Sharing to complete the settings.


  • What is Two-step verification and how to enable or disable it?

    When you sign in to an untrusted phone terminal while you have Two-step verification turned on, you'll get a security verification code via Email or SMS, making sure you’re you.

    To enable or disable it, please follow the steps below:

    Step 1: Log in to your EZVIZ account, tap the profile icon on the top left.

    Step 2: Enter My Profile by clicking on the profile picture.

    Step 3: Tap Login Settings.

    Step 4: Tap Two-Step Verification and enable/disable the button.


We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. Please read them carefully.

We provide you with customized service and safe user experience with Cookie. Login and browse our website indicates that you permitted us getting information in/out the website with Cookie. Please visit Use of Cookies