If you are having problems with EZVIZ device, please send our technical support engineers an email with your problems and key information to include are:
1. Username or email/phone number associated with the EZVIZ account;
2. Product serial numbers;
3. App version and mobile phone model;
4. Issue description;
5. if possible screenshots or short video to explain the problem;
You can always reach us through the below contact information:
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Africa |
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APAC (ex. AU&NZ and India) |
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Australia & New Zealand |
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CIS & Baltics |
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Europe (ex. UK & Ireland) |
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India |
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LATAM (ex. Mexico) |
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Mexico |
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MENA |
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Russia |
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UK & Ireland |
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US & Canada |
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Yes. Your EZVIZ product is warranted for a period of one (1) year [two (2) years for EU regions] from the date of purchase.
Click here for more information on EZVIZ's limited warranty.
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