EZVIZ no longer supports Internet Explorer 10 or earlier versions, and the site may not behave as expected. Please upgrade to a newer browser.
Please note that for most EZVIZ devices, there are usually three ways to obtain the 6 capital letter device code:
1. You can find it on the device label of the EZVIZ device. For doorbell devices such as DB1, please remove the device cover and scan the QR code with a third-party QR code scanner.
2. For some models, there is a QR code on the manual cover that contains device information (Note: there is no such information if the cover says "scan the QR code for detailed manual"). And you can use a third-party QR code scanner to scan it to get the device code.
3. Alternatively, you can find it in Digital Device Information or Device QR Code in Camera Settings-Device Information/About on the EZVIZ mobile app.
*Please note that for backend devices such as X5 and X4, the device code is the admin password that you set when you set up the device.
If you still need further assistance, please feel free to contact the EZVIZ support team at support@ezviz.com.
