EZVIZ no longer supports Internet Explorer 10 or earlier versions, and the site may not behave as expected. Please upgrade to a newer browser.
Choose a country or region to see content specific to your location and needs. You will be redirected to your local site.

How to delete your CloudPlay payment information from the EZVIZ APP?

Please note that you can remove the payment method after you cancel all your subscription(s).

Step 1: From the Home page, tap the three-dot icon next to your camera name to enter the "Device Settings" page.

Step 2: Tap "CloudPlay".

Step 3: Tap the three-dot icon at the top right.

Step 4: Tap "Payment Method".

Step 5: Tap the pencil icon in the top right corner.

Step 6: On the card information page, tap "Delete" at the top right.

Step 7: Tap "Delete" to continue and your payment information will be deleted.


Last Updated 12/01/2024

We have updated our Terms of Service, CloudPlay Paid Subscription Terms and Privacy Policy. Please read them carefully.

We provide you with customized service and safe user experience with Cookie. Login and browse our website indicates that you permitted us getting information in/out the website with Cookie. Please visit Use of Cookies