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How to report your problem to EZVIZ Support Team?

If you are having problems with EZVIZ device, please send our technical support engineers an email with your problems and key information to include are:

1. Username or email/phone number associated with the EZVIZ account;

2. Product serial numbers;

3. App version and mobile phone model;

4. Issue description;

5. if possible screenshots or short video to explain the problem;


You can always reach us through the below contact information:

Africa

support.af@ezvizlife.com

APAC (ex. AU&NZ and India)

support.asia@ezvizlife.com

Australia & New Zealand

support.au@ezvizlife.com

CIS & Baltics

support.cis@ezvizlife.com

Europe (ex. UK & Ireland)

support.eu@ezvizlife.com

India

support@pramahikvision.com

LATAM (ex. Mexico)

support.latam@ezvizlife.com

Mexico

support.mx@ezvizlife.com

MENA

support.mena@ezvizlife.com

Russia

support@ezviz.ru

UK & Ireland

support.uk@ezvizlife.com

US & Canada

service@ezvizlife.com

Others

support@ezvizlife.com