If you want to use Chrome, please follow below steps to set it up:
1) Open Chrome browser and go to the Chrome web store;
2) Search "IE tab‘’ tab in Chrome web store and install the "IE tab"
3) After installing, click the icon if "IE tab" at the right top concern (you need to install a plug-in after first time clicking the icon)
4) Then go to the “IE browser”, enter the address in "IE browser address bar", 5 log into your EZVIZ account, you'll be able to use it
You can install the“Video Plugin for Mac” via our support center https://service.ezvizlife.com/download