Why I received the alarm notification without the ring tone? - FAQ - EZVIZ SupportEZVIZ, support, support center, FAQ, frequently asked question, product support, Smart home, Surveillance, Security, IPC, Security Camera, IP Camera, Security Camera, Action Camera, , Action Camera, NVR, networkRead frequently asked questions about EZVIZ products and service.

Why I received the alarm notification without the ring tone?

The alarm notification ring tone is as same as ring tone mode of mobile phone notification. Please turn the mobile phone notification mode from “Mute” to “Sound”. 

If you require further assistance,  visit our online community @ https://community.ezvizlife.com/hc/en-us