Alarm notification messages received, but no message notification sound, how can I resolve this? - FAQ - EZVIZ SupportEZVIZ, support, support center, FAQ, frequently asked question, product support, Smart home, Surveillance, Security, IPC, Security Camera, IP Camera, Security Camera, Action Camera, , Action Camera, NVR, networkRead frequently asked questions about EZVIZ products and service.

Alarm notification messages received, but no message notification sound, how can I resolve this?

Ensure that your mobile phone is not set to "Silent" mode.

For Android Devices

In the device management page of the EZVIZ app, ensure that the notification sound is turned ON.

For iOS devices,

Go to the system settings page of the phone;

Scroll down to EZVIZ;

Turn on the notification sound from that page;

If you require further assistance,  visit our online community @ https://community.ezvizlife.com/hc/en-us