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If my Wi-Fi password changes, do I have to use the app to reconnect?

You have to use the EZVIZ mobile app to re-configure the Wi-Fi password when the password changes. Here’s how:

• Reset the device first;

• Connect your phone to the Wi-Fi network;

• Select the camera that displays its status as "Offline";

• Go to the camera settings page;

• Click on the Wi-Fi Configure tab;

• Enter the new password > then follow the prompt to complete the setup;

If you require further assistance,  visit our online community @ https://community.ezvizlife.com/hc/en-us